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A health guide for real life

When you have a health question, start here.

Plain-language answers for the questions that are hard to Google: what you can do today, when to book a visit, and when you should be seen in person.

Not sure if online care is right for you?

A simple rule of thumb can help you choose your next step.

Start online when…

You have a routine question, need help with a renewal or document, or want to discuss a stable concern—and you can safely wait for clinician review.

Choose in-person care when…

You may need a physical exam, testing, immediate treatment, or care that cannot safely wait. Call 911 for an emergency.

What happens after you start

  1. 1Tell us what you need help with.
  2. 2Answer a few questions so the request has context.
  3. 3A clinician reviews it and explains the appropriate next step.

The fee is shown before you start. Any prescription, note, requisition, or treatment plan is at the clinician’s discretion.