Non-urgent symptoms
Describe how the concern has changed, what makes it better or worse, and what care you have already tried.
Book appointment
Online Doctor or Nurse Practitioner Consultation
Speak online with a licensed Canadian clinician.
Timing varies with demand and clinical need$150 consultation fee
The $150 consultation fee (tax-exempt) is paid securely online when you book, and payment confirms your selected appointment time. Consultation fees pay for clinician review — prescriptions, notes, and referrals remain at the clinician's discretion. Not for medical emergencies — if this is an emergency, call 911.
About this service
What you can expect
Book a video or phone consultation with a Canadian licensed clinician for general medical concerns. Suitable for prescription requests, health questions, and clinical assessments where telehealth is clinically appropriate.
How this service works
This service requires a scheduled appointment with a clinician.
Clinician discretion. All prescriptions, notes, requisitions, and treatment plans are provided only when clinically appropriate and at the clinician's discretion.
Pharmacy. If a prescription is appropriate, your clinician can send it to your preferred pharmacy.
Not for emergencies. If this is a medical emergency, call 911 or go to the nearest emergency department. Some concerns may require in-person care.
Process
Step by step
- 1
Choose a time
Select an available appointment slot with a clinician of your choice.
- 2
Complete your intake
Fill in your health history so your clinician is prepared for your visit.
- 3
Attend your appointment
Join your secure video or phone session at the scheduled time.
- 4
Follow-up
Receive your clinician's notes, any documentation, and next steps.
Private care in supported provinces
Prepare for a useful online medical consultation
The national page is MedVibe’s primary journey. A licensed nurse practitioner can review a non-urgent concern by video or phone, decide what can be assessed remotely, and explain the next step. Eligibility in your province is confirmed before booking.
Medications and treatment
Have your medications, allergies, history, and questions about an existing treatment ready.
Results and next steps
Bring relevant results or documents to discuss follow-up and the right care resource.
Before
Have your symptoms, medications, and questions ready.
During
The clinician assesses what can safely be done remotely.
After
Receive next steps and any clinically approved document.
Emergency or physical exam needed?
Virtual care does not replace emergency services. Call 911 for an emergency. If you need a physical exam or on-site testing, the clinician will direct you to the appropriate resource.
Medication and prescriptions
A new request or an established treatment?
A general consultation is the place to discuss a new symptom, a new treatment option, or medication you have not previously been prescribed. If you already take the medication, prescription renewal is usually the more direct path.
One national journey, provincial resources in support
Start here, then use your province’s resources when needed.
The MedVibe consultation remains one national entry point in supported provinces. The links below explain virtual-care limits and local public options; they do not replace MedVibe’s eligibility confirmation.
Canada
Health Canada describes virtual care as a complementary care channel where appropriateness, safety, quality, and cross-jurisdiction licensure all matter.
Quebec
MedVibe’s Quebec directory and Info-Santé 811 add province-specific navigation without becoming the primary service page.
Ontario
Health811 offers free nursing advice and help finding public services. MedVibe eligibility is confirmed separately before booking.
Looking for an online doctor in Montréal?
MedVibe offers eligible adults private virtual consultations with licensed nurse practitioners — not a promise of a physician visit. Use our Montréal guide to compare this route with local public-care options.
Ready to explain your concern?
The private consultation is $150 and tax-exempt. Medication, if prescribed, is billed separately by the pharmacy. A request does not guarantee a diagnosis, prescription, document, or outcome.
Request an online medical consultationHelpful guides
Prepare with clear, practical information
Read the relevant guide before you request care. It explains what to gather, what to ask, and where virtual care has limits.
Related health topics
Explore concerns connected to this service
Read patient-friendly guidance on concerns that may lead someone to request this service. A clinician still determines what care is appropriate.
- Women's health onlineView health topic
- Contraception onlineView health topic
- Medical leave & medical notesView health topic
- Men's health onlineView health topic
- Cold & flu-like symptomsView health topic
- Hypertension support onlineView health topic
- Type 2 diabetes support onlineView health topic
- Acid reflux & heartburnView health topic
- Skin concerns onlineView health topic
- Annual checkup & preventionView health topic
- Chronic disease management online in CanadaView health topic
Questions
Common questions about General Medical Consultation
MedVibe does not bill provincial health plans such as RAMQ or OHIP. You receive an official receipt, and your consultation may be eligible for reimbursement through private insurance, a workplace or student plan, or a health spending account. Check your plan before booking; MedVibe cannot guarantee coverage.
You can discuss a new medication or treatment during a general medical consultation. The clinician may prescribe when clinically appropriate, but a prescription or specific medication is never guaranteed.
A clinician can assess many non-urgent symptoms, health questions, medication concerns, and follow-up needs when virtual care is appropriate. The assessment determines the safest next step.
If you already take the medication and have an active or recently expired prescription, the prescription-renewal service is usually the clearer starting point. A clinician still reviews every request independently.
Virtual care does not replace emergency or in-person care. Call 911 for an emergency. If a physical examination or on-site test is needed, the clinician will explain the appropriate next step.
The private clinician consultation is CAD $150 and tax-exempt. Medication, laboratory, imaging, or other downstream costs, when applicable, are separate.
Ready when you are.
Start your request in minutes — creating a patient account is optional.