Before you act
EI sickness benefits: prepare the medical certificate
The certificate needs your name, the start date and expected duration of incapacity, and the treating practitioner’s signature. Apply for EI without waiting for every document. (Read more)

To apply for Employment Insurance sickness benefits, you need a medical certificate signed by the practitioner treating you. The certificate can be Service Canada’s form or the practitioner’s own form. It supports the claim, while Service Canada remains responsible for deciding whether the program’s requirements are met.
The certificate needs your name, the start date and expected duration of incapacity, and the treating practitioner’s signature. Apply for EI without waiting for every document. (Read more)
What the certificate needs to include
Service Canada says a practitioner’s own form must be readable, show their letterhead or official stamp, identify you, state the start date and expected duration of incapacity when known, and be signed. You can also bring the official medical-certificate form for EI sickness benefits. The document describes incapacity related to illness, injury or quarantine; it does not replace Service Canada’s eligibility decision.
Certificate, EI application and Record of Employment are separate
The treating practitioner provides the medical certificate. You submit the benefit application to Service Canada. Your employer issues the Record of Employment, which describes your work history; electronic records are sent directly to Service Canada. The government says to apply as soon as possible after you stop working and not to wait for every document. Applying more than four weeks after your last day of work may result in lost benefits.
Who can sign the document
The federal list includes medical doctors and nurse practitioners, along with several other regulated professionals. The practitioner should be practising in Canada or the United States, and the illness or injury must fall within their field of expertise. Before booking, confirm that the practitioner can assess your situation and bring Service Canada’s official form if you want it used.
Prepare for the assessment without overloading the file
Bring the applicable form, your last day worked, the known period of absence, your main job duties and any relevant clinical records available to you. Explain clearly what limits your ability to work. A practitioner can document only what they can assess accurately; more information or an in-person assessment may be needed. If Service Canada does not request the certificate when you apply, it says to keep the document for six years.
Check your employer’s plan too
EI sickness benefits can provide up to 26 weeks of financial assistance when someone cannot work for medical reasons. Service Canada recommends first checking whether your employer offers paid sick leave or a short-term disability plan. Workplace, insurer and EI rules are not interchangeable, so confirm the form, deadline and recipient for each process separately.
When MedVibe’s documentation service may fit
MedVibe lists a medical-documentation service for absences, fitness assessments and accommodation requests. A licensed practitioner reviews the situation and may ask follow-up questions. Bring the Service Canada form and relevant information. Any documentation depends on what is clinically accurate, is not backdated and may require more records or an in-person assessment. Service Canada makes the final benefit decision.
This guide is general information, not personalized legal, financial or medical advice. Contact Service Canada with questions about eligibility or the application. For a non-urgent health concern, call 811; for immediate danger, severe symptoms or an emergency, call 911 or go to an emergency department.
Can this be handled online?
Online care may be a fit for a routine question, renewal, or document request when you can safely wait for clinician review.
Choose in-person or urgent care if you may need an exam, testing, or immediate treatment. Call 911 for an emergency.
Where this information comes from
- 01EI sickness benefits — what these benefits offer — Government of Canada
- 02EI sickness benefits — qualification and medical certificate — Government of Canada
- 03EI sickness benefits — apply — Government of Canada
- 04Info-Santé 811 — Government of Quebec
- 05Your health — Health811 — Government of Ontario
- 06Medical Documentation — MedVibe
- 07MedVibe FAQ — medical documentation and clinical limits — MedVibe
Want to talk it through?
If you’re unsure what to do next, request a visit and explain what’s going on. A licensed clinician will decide whether virtual care is a good fit.
Request a visitTax-exempt private medical consultation: $150