Online clinical review
A licensed clinician reviews your symptoms, history, medications, and risk factors instead of assuming every urinary concern is the same.
Online or booking
Online UTI Assessment in Canada
Online assessment for eligible, uncomplicated UTI symptoms.
Timing varies with demand and clinical need$150 consultation fee
The $150 consultation fee (tax-exempt) is paid securely online when you book, and payment confirms your selected appointment time. Consultation fees pay for clinician review — prescriptions, notes, and referrals remain at the clinician's discretion. Not for medical emergencies — if this is an emergency, call 911.
About this service
What you can expect
Describe your urinary symptoms and relevant history for review by a licensed clinician. Testing or in-person care may be recommended, and a prescription is provided only when clinically appropriate.
How this service works
This service can be handled online or via a booked appointment, depending on your situation and clinician recommendation.
Clinician discretion. All prescriptions, notes, requisitions, and treatment plans are provided only when clinically appropriate and at the clinician's discretion.
Not for emergencies. If this is a medical emergency, call 911 or go to the nearest emergency department. Some concerns may require in-person care.
Process
Step by step
- 1
Describe your symptoms
A short intake covers your symptoms and history.
- 2
Clinician assessment
A licensed clinician reviews your presentation during clinic hours; timing varies with demand and clinical need.
- 3
Treatment where appropriate
If clinically appropriate, a prescription is sent to your pharmacy with self-care guidance.
Online assessment, not automatic treatment
Know what to prepare before an online UTI request.
Burning, urgency, frequent urination, and lower-abdominal discomfort can fit a urinary tract infection, but urinary symptoms can have more than one cause. An online assessment helps a clinician review the pattern and decide whether virtual care is sufficient or testing or an in-person examination is more appropriate.
Request an online UTI assessmentPrepare a focused symptom history
- When symptoms started, how they have changed, and whether you have burning, urgency, or frequent urination
- Whether pregnancy is possible and the date of your last menstrual period, when relevant
- Any fever, chills, back or flank pain, visible blood, or rapidly worsening symptoms
- Current medications, allergies, recent antibiotics, and any previous or recurrent UTIs
What determines the next step
Testing or in-person care
A urine test, physical examination, or another care setting may be recommended when the presentation is not clearly uncomplicated.
Urgent symptoms
High fever, severe back or flank pain, significant bleeding, pregnancy-related concern, or rapidly worsening symptoms need prompt in-person or emergency assessment.
No guaranteed diagnosis, antibiotic, or prescription
Submitting an online request does not confirm that the cause is a UTI and does not guarantee a prescription. The clinician decides what is appropriate after assessment and may recommend testing or another care setting.
The clinical consultation is $150 and tax-exempt. Medication, if prescribed, is billed separately by your pharmacy.
Continue with the most relevant care path
Use the broader women’s-health guide for related concerns, or review confidential STI testing when another cause may need consideration.
A Canadian source you can verify
Urinary symptoms deserve the right assessment.
The Government of Canada urinary-health guide explains that UTIs can range from mild to serious, that other conditions can cause pain or bleeding with urination, and that fever with back pain can point to kidney involvement.
Government of Canada — urinary health guideRelated health topics
Explore concerns connected to this service
Read patient-friendly guidance on concerns that may lead someone to request this service. A clinician still determines what care is appropriate.
Questions
Common questions about UTI Treatment
Not always. Uncomplicated UTIs in otherwise healthy adult women are often treated based on symptoms. Your clinician will order testing when it is clinically indicated.
Timing varies with clinic hours, demand, and clinical need. If treatment is appropriate, the prescription is transmitted after the clinical decision.
Ready when you are.
Start your request in minutes — creating a patient account is optional.